Privacy Policy Last updated: 15/02/2026

We, referred to as “Us” or “Our,” are committed to protecting your Personal Data and maintaining your privacy.

This Privacy Policy has been created to explain how we collect, process, store, and use the information you provide when interacting with the Maltorexio Valux website (the “Website”).

We are committed to maintaining the following principles:

•To ensure transparency in the collection and processing of your Personal Data:

We place strong importance on keeping you fully informed so you can make knowledgeable decisions regarding the use of your Personal Data on our Website or when interacting with third-party trading services. To achieve this, we use a variety of methods and communication practices to provide relevant information on how your Personal Data is processed, ensuring it is delivered accurately and within an appropriate timeframe.

Additionally, if there is a requirement to provide you with specific information, we will ensure it is presented at the appropriate moment and through the correct communication channel.

We are also available to respond to any questions you may have and to provide clarification where needed, subject to applicable legal limitations. For this purpose, you may contact us by email at: [email protected]

•To process your Personal Data solely for the purposes outlined in this Policy:

The purposes for which we may process your Personal Data include, among others, making the Website available to you and connecting you with third-party trading platforms (the “Services”), improving your experience on the Website, refining the Services (including the Website), protecting Our rights and interests, carrying out administrative and business activities that support the operation of the Services for Website users, and/or complying with legal and regulatory obligations.

Furthermore, We may process Personal Data relating to you in order to better understand your personal preferences and individual requirements.

• To allocate substantial resources in honoring your rights regarding your Personal Data:

We devote significant resources to enabling you to exercise your rights as a data subject. Therefore, you may contact Us at any time if you wish to review Personal Data relating to you, request corrections, request deletion, restrict specific uses, stop processing entirely, or transfer your data to yourself or another party. We will respond to your requests in accordance with applicable law.

•To safeguard Personal Data about you:

Although We cannot guarantee complete security for your Personal Data, We confirm that We use and will continue to use a broad range of measures and practices designed to help protect the Personal Data relating to you.

Our Comprehensive Privacy Policy

1. The Scope?

This Policy explains the categories of Personal Data the Company collects about individuals and outlines the methods used for collection, usage, sharing with third parties, protection, processing, and related activities.

Within this Policy, “Personal Data” means any information associated with an identified or identifiable individual. An identifiable person is someone who can be identified directly or indirectly through additional information available to Us.

Within this Policy, “processing” of Personal Data refers to any operation or series of operations performed on Personal Data, including collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure through transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.

Our Services are intended for a general audience and are not directed at individuals under the age of 18. We do not knowingly collect or request information from anyone under 18 years old, nor do we knowingly allow such individuals to access our Services. If We become aware that information relating to a child has been collected, We will take reasonable steps to remove such information promptly.

2. When Do We Collect Personal Data About You?

We collect Personal Data about you whenever you use the Services, interact with service channels, or visit the Website. In some cases, you provide Personal Data directly to Us, while in other cases We collect Personal Data by reviewing and analysing your interaction with Our Services and/or service channels or by receiving your information from third-party partners.

3. No Obligation To Provide Personal Data To Maltorexio Valux And Its Implications

You are not obligated to provide Us with Personal Data relating to you. However, in certain circumstances, failing to provide such Personal Data may prevent Us from delivering Services to you, restrict your ability to use the Website, and/or result in malfunction of the Services and the Website.

4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:

This information includes online activity records, traffic data (including, without limitation, IP address, access time, access date, visited web and mobile pages, language settings, software crash reports, browser type, and information regarding the device used). Some of this information may not directly identify you and therefore may not qualify as Personal Data.

Personal Data We receive from you: any Personal Data you voluntarily provide to Us while interacting with a third-party trading platform through Our Website.

Personal Data You specifically provide for submission to third-party platforms to facilitate trading: This may include your full name, telephone number, and email address.

5. The Objectives for Processing Personal Data and Their Legal Foundations

Maltorexio Valux processes your Personal Data for one or more of the purposes described in this section, each supported by an appropriate legal basis.

Maltorexio Valux will not process your Personal Data unless there is a valid legal basis permitting such activity. The legal grounds on which Maltorexio Valux may process your Personal Data include:

  • You have provided consent for the processing of your Personal Data for one or more specific purposes. This applies when you intentionally provide your information through the Website, allowing us to share it with a third-party trading platform.
  • Processing is necessary for the legitimate interests pursued by Maltorexio Valux or by a third party. This may include, for example, improving our Services or managing legal claims.
  • Processing is necessary to comply with a legal obligation to which Maltorexio Valux is subject.

If you require additional clarification regarding how the processing of your Personal Data serves the legitimate interests of Maltorexio Valux or another party, please contact us by email at any time.

Below, we explain the reasons why we may process your Personal Data together with the legal justifications supporting these activities:

Objective Legal Foundation
1

To transfer your information to third parties at your request for participation in digital and trading-related activities.

We may collect Personal Data relating to you in order to transfer it to third parties if you specifically request such action.

You have provided consent for the processing of your Personal Data for one or more defined purposes.
2

To respond to your questions, requests, and/or concerns

Processing your Personal Data is necessary for responding to any questions you may have regarding your use of our Services.

Processing is necessary for the legitimate interests pursued by the Company or a third party.
3

To comply with legal obligations and court or administrative requirements

We process your Personal Data in order to comply with our various legal responsibilities.

Processing is necessary to satisfy a legal obligation that applies to the Company.
4

To improve Our Services

We may use your Personal Data to enhance Our Services. This processing may include, among other things, analysis of crash logs or other malfunction reports associated with the Services.

Processing is necessary for the legitimate interests pursued by the Company or a third party.
5

To prevent fraudulent activity and misuse of Our Services

Processing is necessary for the legitimate interests pursued by the Company or a third party.
6

To carry out and support activities connected to the operation of Our Services

These activities may include administrative operations, business development initiatives, strategic planning, monitoring procedures, and additional operational functions.

Processing is necessary for the legitimate interests pursued by the Company or a third party.
7

To perform analytical reviews, including statistical analysis

We apply a variety of analytical methods, including statistical evaluation techniques, to support decision-making across different operational matters.

Processing is necessary for the legitimate interests pursued by the Company or a third party.
8

To protect Our and third parties’ interests, rights, and assets, including the establishment, exercise, or defense of legal claims

We may process your Personal Data in order to defend Our interests, rights, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and Our terms, policies, and conditions.

Processing is necessary for the legitimate interests pursued by the Company or a third party.

6. Transfer Of Personal Data To Third Parties

Maltorexio Valux may disclose your Personal Data to third-party service providers who assist with storage solutions, hosting services, IP address information, user experience analysis, research, analytical support, technical services, and diagnostic services.

Additionally, where you specifically request it, we may transfer certain Personal Data relating to you to third-party trading platforms. In these cases, the information provided for this purpose will be shared with those third parties, and your Personal Data will be processed in accordance with their privacy policies. We may share your Personal Data with multiple third-party trading platforms.

Maltorexio Valux may also share your Personal Data with affiliated entities and business partners who provide resources that contribute to improving the quality of services and products available to our users.

We may disclose your Personal Data to governmental authorities, local authorities, regulatory bodies, and official organisations where such disclosure is necessary to protect our interests, rights, and assets or those of third parties, including for the establishment, exercise, or defense of legal claims.

In addition, we may disclose Personal Data relating to you to potential purchasers, investors, or lenders connected to Maltorexio Valux or any company within our corporate group, or as part of similar transactions such as asset transfers, mergers, reorganisations, consolidations, or bankruptcy proceedings involving Maltorexio Valux or associated entities.

7. Cookies and Third Party Services

We may use certain third-party services, such as analytics providers or advertising companies operating on our Website, which may also use cookies or similar technologies. These services and practices are governed by their own individual policies.

A cookie is a small text file placed on the device you use to visit or access the Website. Cookies allow the collection of information relating to you and your activity in order to improve your experience by remembering settings and preferences, and by offering products and services that may be relevant to your interests. Cookies may also be used for statistical analysis and performance evaluation.

Some cookies used by us are session cookies, which are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device after browsing has ended and assist the Website in recognising returning visitors.

Types of cookies:

The cookies We may use are classified according to their purpose as follows:

Type of Cookie Purpose Additional Information
Strictly Necessary Cookies

These cookies are essential for enabling navigation through the Website and access to features requested by you. They are required to provide the content, products, and services you request.

These cookies are necessary for your device to download or stream information properly, enabling smooth navigation through the Website, use of its features, and return visits to previously viewed pages.

These cookies collect Personal Data relating to you, including your username and most recent login date, and confirm your logged-in status on the Website.

These cookies are automatically deleted when your web browser is closed (session cookies).

Functionality Cookies These cookies help us recognise you when returning to the Website, allowing us to remember your preferences and selections. These cookies remain active even after your browser is closed and continue operating until their designated expiration date.
Performance Cookies These cookies are used to collect aggregated statistics relating to Website performance, helping us test and improve the platform in order to provide a better user experience. They also allow analytical functions to be performed on the Website.

These cookies collect anonymised information that cannot be linked to any identified or identifiable individual.

The duration of these cookies varies. Some are removed when your browser is closed, while others may remain stored indefinitely.

Blocking and Removing Cookies

You may modify your browser settings to block or remove some or all cookies. Below are links containing instructions for several widely used web browsers:

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari

Please note that if you choose to continue, certain functions and features of the Website may not operate correctly.

ONLINE TRACKING NOTICE

AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.

8. Retention Of Personal Data About You

Maltorexio Valux will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws, regulations, policies, and orders.

We may share your information with third-party trading platforms for a period of 12 months and, where consent is provided, this period may be extended by an additional 12 months.

To ensure that your Personal Data is not retained longer than necessary, we regularly review the information stored by us to determine whether any data should be removed.

9. Transfers of Personal Data To A Third Country Or An International Organization

Your Personal Data may be transferred to another country (outside your jurisdiction) or to international organisations. In such circumstances, Maltorexio Valux will implement suitable safeguards designed to protect your Personal Data and ensure enforceable data subject rights together with effective legal remedies.

If you are located within the EEA (European Economic Area), please note that these safeguards and protections will apply where one of the following conditions is satisfied:

  • The transfer is made to a third country or international organisation recognised by the European Commission as providing an adequate level of protection for Personal Data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council dated 27 April 2016 (commonly referred to as the “GDPR”).
  • The transfer is carried out under a legally binding and enforceable agreement between public authorities or bodies as outlined in Article 46(2)(a) of the GDPR; or
  • The transfer complies with standard data protection clauses adopted by the European Commission in accordance with Article 46(2)(c) of the GDPR. These clauses may be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

If you would like more information regarding the safeguards used to protect Personal Data transferred to a third country or international organisation, please contact us by email at: [email protected]

10. Protection Of Your Personal Data

We take the implementation of appropriate technical and organisational measures seriously in order to maintain a high level of security for Personal Data, taking into account the risks involved in processing, especially risks connected to accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access to Personal Data that is transmitted, stored, or otherwise processed.

Although we strive to maintain high standards, we cannot guarantee completely error-free protection regarding the privacy of your Personal Data. We disclaim liability for indirect, incidental, consequential, or punitive damages connected to the use or disclosure of your Personal Data, including but not limited to disclosure caused by transmission errors, unauthorised third-party access, or other circumstances beyond our reasonable control.

In certain situations, legal obligations or circumstances outside our control may require us to transfer your Personal Data to third parties, including public authorities. In such cases, our ability to control the level of protection applied by these third parties may be limited.

The transmission of Personal Data over the internet cannot be entirely secured. Consequently, Maltorexio Valux cannot guarantee the protection of your Personal Data when transmitted to us online.

11. Links to Third-Party Websites

The Website may include links to websites and/or applications operated by third parties. Maltorexio Valux does not control these websites or applications, nor the collection and/or processing of your Personal Data carried out by them. We accept no responsibility for such websites, applications, or their privacy and data protection practices. This Policy does not apply to activities conducted through these third-party websites and/or applications.

Whenever you visit these third-party websites and/or applications, we recommend reviewing their privacy policies carefully before using them and before providing any Personal Data.

12. Your Rights Regarding Your Personal Data

Generally, you have the right to request confirmation regarding whether we process Personal Data relating to you, to review such data, to correct inaccuracies, and to request deletion of Personal Data no longer required by us. You may also restrict consent relating to specific processing activities involving your Personal Information.

If you are a resident of the EEA, please review this section:

You have the following rights regarding your Personal Data. To exercise these rights, you may submit a request to the following email address:

Right of Access

You have the right to obtain confirmation from Maltorexio Valux regarding whether your Personal Data is being processed and, where this is the case, access to that Personal Data together with the following information: (1) the purposes of processing; (2) the categories of Personal Data involved; (3) the recipients or categories of recipients with whom the Personal Data has been or will be shared, especially recipients located outside the European Economic Area (EEA) or international organisations; (4) where possible, the planned retention period for the Personal Data or the criteria used to determine that period; (5) the existence of the right to request correction, deletion, restriction, or objection regarding processing; (6) the right to submit a complaint to a supervisory authority; (7) where the Personal Data was not obtained directly from you, any available information regarding its source; (8) the existence of profiling; and (9) where Personal Data is transferred outside the EEA or to an international organisation, details regarding the safeguards connected to that transfer.

Maltorexio Valux will provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for additional copies requested by you. Where the request is submitted electronically and unless otherwise requested, the information will be supplied in a commonly used electronic format.

The right to obtain a copy of Personal Data must not adversely affect the rights and freedoms of others. Therefore, where fulfilling a request may impact the rights and freedoms of another person, Maltorexio Valux may refuse the request or provide a limited response.

Right to rectification

You are entitled to request that Maltorexio Valux correct inaccurate Personal Data relating to you. Taking into account the purposes of processing, you also have the right to request completion of incomplete Personal Data, including through a supplementary statement where appropriate.

Right to erasure

the following circumstances apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or otherwise processed; (b) you withdraw consent on which the processing is based and there is no alternative legal basis for processing; (c) you object, based on your specific circumstances, to processing carried out on the basis of legitimate interests pursued by us or a third party, and no overriding legitimate grounds exist; (d) you object to processing for direct marketing purposes; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation under European Union or Member State law applicable to the Company.

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law applicable to the Company; or (b) for the establishment, exercise, or defense of legal claims.

Right to Restrict Processing

You have the right to request restriction of processing of your Personal Data where: (a) you contest the accuracy of the Personal Data for a period enabling verification of its accuracy; (b) the processing is unlawful and you oppose deletion, requesting restriction instead; (c) the Company no longer requires the Personal Data for processing purposes but you require it for legal claims; (d) the processing is based on legitimate interests pursued by the Company or a third party unless compelling legitimate grounds override your interests, rights, and freedoms or relate to legal claims; or (e) the Personal Data is processed for direct marketing purposes, including related profiling.

Where processing of your Personal Data has been restricted at your request, such data, aside from storage, will only be processed with your consent or for legal claims, protection of the rights of another person, or reasons of important public interest within the European Union or a Member State.

Right to Data Portability

You have the right to receive Personal Data relating to you, which you provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another organisation where processing is based on your consent or on a contract and carried out through automated means.

When exercising your right to data portability, you may request that your Personal Data be transferred directly from the Company to another organisation where technically feasible. Exercising this right does not affect your or the Company’s rights regarding deletion of data. Furthermore, this right must not adversely affect the rights and freedoms of others.

Right to Withdraw Consent

You may withdraw your consent for the processing of your Personal Data at any time without affecting the lawfulness of processing conducted prior to withdrawal.

Right to Object

You may object at any time to the processing of your Personal Data where such processing is based on the legitimate interests of the Company or a third party and relates to your specific situation. This includes profiling based on those grounds. Once you object, we will stop processing your Personal Data unless compelling legitimate grounds for processing exist which override your interests, rights, and freedoms or relate to legal claims.

Additionally, you may object at any time to processing of your Personal Data for direct marketing purposes, including profiling connected to direct marketing.

Right to lodge a complaint with a supervisory authority

You have the right to submit a complaint to a supervisory authority established by a Member State for the protection of the rights and freedoms of individuals relating to the processing of Personal Data within the European Union.

Your rights relating to your Personal Data as outlined in this section 13 may be restricted under European Union or Member State law applicable to the Company.

We will provide information requested under your rights described in this section 13 promptly and within one month of receiving your request. This period may be extended by up to two additional months where necessary due to the complexity or number of requests. If an extension applies, we will inform you within one month of receipt of your request together with the reasons for the delay.

The information provided under your rights described in this section 13 will generally be supplied free of charge unless otherwise specified in this section. Where requests are clearly unreasonable or excessive, especially due to repetition, we may either (a) charge a reasonable fee reflecting administrative costs related to providing the information or taking the requested action; or (b) refuse to comply with the request.

Maltorexio Valux may request additional information necessary to confirm your identity before processing requests relating to your rights under this section 13, particularly where reasonable doubts exist regarding the identity of the individual making the request.

13. Updates To This Policy

We reserve the right to modify this Policy periodically. Where updates are made, we will notify you by publishing the revised Policy on the Website. In the case of significant changes, we will also attempt to notify you through communication methods reasonably considered effective and by displaying a notice on the Website. Unless stated otherwise, all updates become effective once the revised Policy is published on our Website.